Privacy Policy

Welcome to MedExpert International (“Company,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the European Economic Area (EEA).

This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website or engage with our services.


1. Who We Are

Data Controller:
MedExpert International
Rue Kitty Ponse 5, 1205 Geneva , Switzerland
Switzerland
marketing@medexpertint.com


2. What Personal Data We Collect

We may collect the following categories of personal data:

a. Data You Provide Directly

  • Name

  • Email address

  • Phone number

  • Company name

  • Any other personal data you include in messages or forms

b. Data We Collect Automatically

  • IP address

  • Browser type and device data

  • Website usage (e.g., page visits, session duration)

  • Cookies and similar tracking technologies


3. Purpose and Legal Basis for Processing

We process your personal data for the following purposes and legal bases:

PurposeLegal Basis
Responding to inquiries and providing servicesContractual necessity or legitimate interest
Sending marketing communications (if opted in)Consent
Website analytics and improvementsLegitimate interest
Compliance with legal obligationsLegal obligation

4. How We Share Your Data

We may share your personal data with:

  • Service providers (e.g., hosting, email, analytics) under data processing agreements

  • Authorities when legally required

  • Business partners when necessary to deliver services, with adequate safeguards


5. International Data Transfers

As we are based in Switzerland, your personal data may be transferred outside the EEA. We ensure all transfers comply with GDPR using:

  • The Swiss–EU adequacy decision (recognizing Switzerland as having adequate data protection), or

  • Standard Contractual Clauses (SCCs) approved by the European Commission


6. Data Retention

We retain your personal data only as long as necessary for the purpose it was collected, or as required by law.


7. Your Rights Under the GDPR

You have the following rights regarding your personal data:

  • Right of access – to know what data we hold about you

  • Right to rectification – to correct inaccurate data

  • Right to erasure – to have your data deleted (“right to be forgotten”)

  • Right to restrict processing – under certain conditions

  • Right to data portability – to obtain your data in a structured format

  • Right to object – to certain processing, such as direct marketing

  • Right to withdraw consent – at any time, where processing is based on consent

  • Right to lodge a complaint – with a supervisory authority in your country

To exercise these rights, contact us at marketing@medexpertint.com


8. Cookies and Tracking

We use cookies to enhance your browsing experience and to collect analytical data. You can:

  • Manage cookie preferences via our [cookie banner/tool]

  • Disable cookies through your browser settings


9. Data Security

We use appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and secure storage.


10. Changes to This Policy

We may update this policy from time to time. All changes will be published on this page, and material changes will be communicated where appropriate.


11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact:

MedExpert International
marketing@medexpertint.com

@ 2025 All rights reserved to MedExpertint